- What Information We Collect; the Purpose of Collection and Use
- Student-Generated Content
- Collection of Analytics
- Onward Transfer to Third Parties
- Opt-In to Certain Onward Transfers
- Disclosure to Public Authorities, Other Third Parties
- Opt-Out for Direct Marketing
- Access to Personal Information
- Retention of Personal Information
- How we protect your Information
- Links to External Websites
- Location Based Server Storage
- How to Learn More
Our Customers authorize the collection, processing and transfer of such Information, and assume contractual responsibility for providing notification to parents and guardians of students and obtaining all consents as required under applicable laws and regulations. We collect the following categories of information.
We collect contact information on our Website from visitors who wish to purchase our Services or seek support. All contact information is provided voluntarily via website forms. Contact information means: first name, last name, e-mail address, name of the organization, country, and state/region. Contact information is used by our sales, support and product teams to contact visitors for the purpose of providing the requested information or support.
We ask School officials to provide the following information about their Schools: billing and IT contact's, time zone, and system configuration information. We also ask for education information such as the name of classes, class codes and subjects taught.
Student Generated Information
Students that use our Services through our Customers create significant amounts of content such as chat-based conversations, documents, images and more that is retained in GradeSlam’s cloud platform. Student Generated Content and content metadata (for example document titles, creation dates) held in the GradeSlam’s cloud platform is essential for providing the Services, and we access and process it only for that purpose. We do not collect or maintain copies of the Student Generated Content held in GradeSlam’s cloud platform. This Student Generated Content is held in GradeSlam systems and associated with the Customer, the class, and the student identifiers. We do not make such content publically accessible, and use it only to provide the required Services. This Student Generated Content is retained by GradeSlam only for as long as necessary to provide the associated Services.
We are required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas. We also may disclose your information when we have reason to believe someone is intending to or is causing harm to other users, or anyone else that could be harmed by such activities, or our rights or property.
You may opt out at any time from the use of your personal information for direct marketing purposes by sending a request at Privacy@GradeSlam.org. Please allow us a reasonable time to process your request.
Our servers are located in both the US and Canada. If you are located in the US, please be aware that any information provided to us, including personal information, will be stored in our US based servers. Similarly, if you are located in Canada, any such information provided to us, including personal information, will be stored in our Canadian based servers. Your decision to provide such data to us, or allow us to collect such data it through our Website or the Services, constitutes your consent to this data transfer.
GradeSlam’s principal headquarters are located at 279 Sherbrooke Street West, Montreal, Canada. We can be reached by telephone at +1 855 800 2082